
Heisha Rivera
Director of Revenue Cycle Operations
Heisha runs the day to day IDR operation. Her team handles every claim from EOB intake through determination follow up. Over 20 years of experience in healthcare billing and out of network dispute resolution, specifically in high complexity surgical specialty billing. On Kronos Full-Service: she is your direct point of contact for monthly reporting and quarterly reviews. High value cases and adverse determinations escalate to her desk.


