Kronos Health · Software + Full Service
In house IDR vs outsourcing: two products, one foundation
Sydra is the software your team operates, about 5 minutes with Sydra of review per claim. Kronos Revenue is the team, zero biller time. Same specialty trained foundation, same one claim per CPT discipline, different operator.
The in house labor math.
Monthly dispute volume times roughly 3 hours of lifecycle staff time per claim by hand, times your loaded hourly cost. That is the cost of recovery before recovering anything. At scale, small claims stop getting filed in house because the labor cost exceeds the dispute value.
Sydra cuts per claim review to about 5 minutes with Sydra. Kronos Full Service cuts biller time to zero. The right choice depends on who operates the workflow, not volume alone.
The hybrid model.
Run Sydra in house for volume, with the Kronos team one escalation away when a case is too large or contested to risk. High value cases and adverse determinations already escalate to Heisha Rivera's desk on Full Service.
Software competitors cannot offer the team. Law firms cannot offer the software. Kronos Health is the only player with both.
HIPAA compliant · BAA on request for Kronos Full Service. Sydra is built to support HIPAA safeguards, BAA available.
Three decision questions.
Does your team have capacity for about 5 minutes of review per claim?
Sydra software on sydrahealth.comDo you want zero biller time on IDR?
Kronos Full Service on this siteDo you want both: software in house with a team one escalation away?
Start with the free review